Refund and Cancellation Policy

Last updated: August 2, 2026

1. Order Cancellation

You can cancel your order within 24 hours of placing it, provided the order has not been dispatched. To cancel your order, please contact us immediately at infoyuvann@gmail.com or call us at +91 7736609299 with your order number.

If the order has already been dispatched, we unfortunately cannot accept cancellation.

2. Refunds

Due to the nature of our products (health and wellness consumables), we do not offer returns or exchanges once the product has been delivered and accepted.

However, we will issue a full refund or replacement in the following cases:

• The product received is damaged or defective.
• The product received is past its expiry date.
• The wrong product was delivered.

To request a refund or replacement under these circumstances, please contact us within 48 hours of receiving your order with photographic evidence of the issue. We will review your request and process the refund or replacement accordingly.

3. Refund Process

Once your refund request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies (typically 5-7 business days).

For payments made via Razorpay, the refund will be credited to the original source account.

4. Contact Us

If you have any questions on how to return your item to us or regarding our refund policy, contact us at infoyuvann@gmail.com.